Special Issue: Measuring Service Quality and Local Public Transport Performance

The articles included in this special issue investigate new tools and approaches to assess the service quality and performance of local public transport. The contributions target different levels of analysis, ranging from a theoretical focus, to methodological developments and applied case studies providing evidence from real life public transport reforms focusing on service quality improvement.

Stathopoulos, A., Marcucci, E. (editors), (2014), “Special Issue on Measuring Service Quality and Local Public Transport Performance”, International Journal of Sustainable Transportation, 8 (1), pp. 1-4

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